You can take up to 3 vacations weeks. You can modify missed baskets due to vacations or appointments yourself through your online account Here. We can not refund people for baskets missed.
You must modify your basket at least 24 hours in advance otherwise it will be considered a missed basket. A missed basket will be considered a lost basket without possibility of refund or redemption at a later time if this is not done. For folks who receive baskets in Montreal, you may come at the end of any of our drop off points and take the equivalent of a basket from the vegetables that are left over. Please notify us by email or phone that you will be doing this if you choose to.
For more info on how to change delivery dates and drop off points click here: Your Online Account